G2 Vendor Directory

SalesScreen vs. Vonage Contact Center (formerly NewVoiceMedia)

A side-by-side comparison based on G2 review data.

MetricSalesScreen

by Dogu SalesScreen AS

Vonage Contact Center (formerly NewVoiceMedia)

by Vonage

Overall rating4.74.2
Review count487104
Ease of use9.38.7
Ease of setup9.18.7
Quality of support9.58.8
Meets requirements9.28.8
NPS79.58762947
Small Business29.6%27.9%
Mid-Market49.9%51.9%
Enterprise20.5%20.2%
Total page views967295
Total LLM citations2,9691,205

SalesScreen

SalesScreen is the leading sales gamification software, built to help sales leaders drive engagement, motivation, and performance across their teams. Whether you’re managing a team of high-achievers or looking for ways to boost middle and bottom performers, SalesScreen’s gamification platform provides the right tools to unlock their potential. With real-time performance tracking, interactive competitions, personal milestone celebrations, a customizable reward shop, and data-driven coaching, we help sales teams stay motivated, achieve their goals, and enjoy the journey to success.

Pros

  • Ease of Use
  • Motivation
  • Engagement
  • Sales Management
  • Helpful
  • Team Collaboration

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.

Pros

  • Ease of Use
  • Customer Support
  • Easy Setup
  • Features
  • Easy Integrations
  • Integrations