G2 Vendor Directory

Salesforce Order Management vs. ShipHero

A side-by-side comparison based on G2 review data.

MetricSalesforce Order Management

by Salesforce

ShipHero

by ShipHero

Overall rating4.24.5
Review count121232
Ease of use8.58.9
Ease of setup8.18.5
Quality of support9.08.8
Meets requirements9.18.7
NPS45.37815166.812227
Small Business20.8%82.2%
Mid-Market45.8%17.8%
Enterprise33.3%0.0%
Total page views4423,843
Total LLM citations1,87014,189

Salesforce Order Management

Salesforce Order Management helps customers cut costs and drive efficient growth with the only customer-first, distributed order management system built directly into the #1 AI CRM. Having a unified customer profile for managing, fulfilling, and servicing orders has never been more attainable now with the power of Data Cloud and new AI innovations. Salesforce Order Management is built for scale, proving 100% uptime during Cyberweek 2023 and processing 1M+ orders on Black Friday alone.

Pros

  • Order Management
  • Integrations
  • Ease of Use
  • Efficiency Improvement
  • Tracking Features
  • Comprehensive Usage

ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands and 3PLs. ShipHero can push your business forward with the technology and processes you need to run a successful warehouse. We Crush it for for Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x

Pros

  • Ease of Use
  • Customer Support
  • Onboarding
  • Features
  • Helpful
  • Inventory Management