G2 Vendor Directory

Salesforce Order Management vs. Katana Cloud Inventory

A side-by-side comparison based on G2 review data.

MetricSalesforce Order Management

by Salesforce

Katana Cloud Inventory

by Katana

Overall rating4.24.4
Review count121129
Ease of use8.59.0
Ease of setup8.18.6
Quality of support9.09.3
Meets requirements9.18.2
NPS45.37815159.375
Small Business20.8%91.3%
Mid-Market45.8%8.7%
Enterprise33.3%0.0%
Total page views4421,207
Total LLM citations1,87018,122

Salesforce Order Management

Salesforce Order Management helps customers cut costs and drive efficient growth with the only customer-first, distributed order management system built directly into the #1 AI CRM. Having a unified customer profile for managing, fulfilling, and servicing orders has never been more attainable now with the power of Data Cloud and new AI innovations. Salesforce Order Management is built for scale, proving 100% uptime during Cyberweek 2023 and processing 1M+ orders on Black Friday alone.

Pros

  • Order Management
  • Integrations
  • Ease of Use
  • Efficiency Improvement
  • Tracking Features
  • Comprehensive Usage

Katana Cloud Inventory

Katana Cloud Inventory gives you a centralized view of your inventory to maintain optimal stock levels across all your locations and efficiently track products available for sale. Easily manage incoming orders from all your sales channels and issue purchase orders directly from Katana to ensure restocking at the right time and in the right quantities. Seamlessly integrate Katana with your ecommerce, accounting, and other business software to automate repetitive tasks and get real-time visibility over your daily operations and business performance.

Pros

  • Ease of Use
  • Customer Support
  • Inventory Management
  • Integrations
  • Helpful
  • Intuitive