G2 Vendor Directory

Salesforce Order Management vs. Esker

A side-by-side comparison based on G2 review data.

MetricSalesforce Order Management

by Salesforce

Esker

by Esker

Overall rating4.24.4
Review count12160
Ease of use8.58.9
Ease of setup8.17.7
Quality of support9.08.5
Meets requirements9.18.6
NPS45.37815166.666667
Small Business20.8%16.7%
Mid-Market45.8%40.0%
Enterprise33.3%43.3%
Total page views4421,067
Total LLM citations1,8703,738

Salesforce Order Management

Salesforce Order Management helps customers cut costs and drive efficient growth with the only customer-first, distributed order management system built directly into the #1 AI CRM. Having a unified customer profile for managing, fulfilling, and servicing orders has never been more attainable now with the power of Data Cloud and new AI innovations. Salesforce Order Management is built for scale, proving 100% uptime during Cyberweek 2023 and processing 1M+ orders on Black Friday alone.

Pros

  • Order Management
  • Integrations
  • Ease of Use
  • Efficiency Improvement
  • Tracking Features
  • Comprehensive Usage

Esker

Esker’s Agentic AI-powered solutions are designed to improve organizational efficiency through intelligent automation and process orchestration across the Source-to-Pay and Order-to-Cash cycles. Our tools help automate outdated manual procurement and financial processes, enabling businesses to achieve sustainable growth and long-term success. By leveraging advanced artificial intelligence, Esker provides organizations with the capabilities needed to optimize their operations and improve overall performance.

Pros

  • Ease of Use
  • Customer Support
  • Integrations
  • Cost-Effective
  • Cloud Hosting
  • Easy Setup