Salesforce Order Management vs. B2B Wave
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Order Management | B2B Wave |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 121 | 23 |
| Ease of use | 8.5 | 9.6 |
| Ease of setup | 8.1 | 9.4 |
| Quality of support | 9.0 | 9.4 |
| Meets requirements | 9.1 | 9.4 |
| NPS | 45.378151 | 86.363636 |
| Small Business | 20.8% | 73.9% |
| Mid-Market | 45.8% | 26.1% |
| Enterprise | 33.3% | 0.0% |
| Total page views | 442 | 145 |
| Total LLM citations | 1,870 | 669 |
Salesforce Order Management
Salesforce Order Management helps customers cut costs and drive efficient growth with the only customer-first, distributed order management system built directly into the #1 AI CRM. Having a unified customer profile for managing, fulfilling, and servicing orders has never been more attainable now with the power of Data Cloud and new AI innovations. Salesforce Order Management is built for scale, proving 100% uptime during Cyberweek 2023 and processing 1M+ orders on Black Friday alone.
- Order Management
- Integrations
- Ease of Use
- Efficiency Improvement
- Tracking Features
- Comprehensive Usage
B2B Wave
B2B Wave is the simpler B2B eCommerce platform purpose-built for wholesale. It enables businesses to digitize and automate the buying experience for their customers, while supporting the complex pricing, ordering, and account structures common in B2B eCommerce. The platform brings online ordering, customer-specific catalogs and pricing, quotes, and order management into a single self-service portal for customers, sales teams, and operations. B2B Wave improves order accuracy, reduces manual errors, and lowers operational costs.
- B2B
- Ease of Use
- Cloud-Based Solutions
- Quick Setup
- Order Management
- Setup Ease