G2 Vendor Directory

Salesforce Customer Success vs. Wipro Salesforce Practice

A side-by-side comparison based on G2 review data.

MetricSalesforce Customer Success

by Salesforce

Wipro Salesforce Practice

by Wipro

Overall rating4.34.2
Review count56824
Ease of use10.00.0
Ease of setup10.00.0
Quality of support10.00.0
Meets requirements10.00.0
NPS52.77246747.826087
Small Business27.4%17.4%
Mid-Market43.5%34.8%
Enterprise29.1%47.8%
Total page views3,018150
Total LLM citations9,465144

Salesforce Customer Success

Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses.

Pros

  • Helpful
  • Customer Support
  • Deep Understanding
  • Ease of Use
  • User Experience
  • Support Responsiveness

Wipro Salesforce Practice

Appirio, a Wipro Company, develops modern business applications for enterprise companies and delivers the tools they need to attract top talent, boost collaboration, and deliver exceptional customer experiences. Our experience-led strategy focuses on the four pillars of success: implementation success, user success, operational success, and financial success to close the value gap and to ensure customers realize the full value of their technology investments.

Pros