G2 Vendor Directory

Salesforce Customer Success vs. shiftlogic.io

A side-by-side comparison based on G2 review data.

MetricSalesforce Customer Success

by Salesforce

shiftlogic.io

by shiftlogic.io

Overall rating4.34.9
Review count56813
Ease of use10.00.0
Ease of setup10.00.0
Quality of support10.00.0
Meets requirements10.00.0
NPS52.772467100
Small Business27.4%23.1%
Mid-Market43.5%61.5%
Enterprise29.1%15.4%
Total page views3,01847
Total LLM citations9,46534

Salesforce Customer Success

Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses.

Pros

  • Helpful
  • Customer Support
  • Deep Understanding
  • Ease of Use
  • User Experience
  • Support Responsiveness

shiftlogic.io

Shiftlogic.io is a highly-rated Salesforce consulting partner, specialising in Revenue Lifecycle Management. We believe that your success is our success and together, as one team we will leverage the power of the Salesforce platform to transform the way you manage your revenue operations, from product all the way to cash.

Pros