Salesforce Customer Success vs. RSM Salesforce Consulting
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Customer Success | RSM Salesforce Consulting |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 568 | 20 |
| Ease of use | 10.0 | 0.0 |
| Ease of setup | 10.0 | 0.0 |
| Quality of support | 10.0 | 0.0 |
| Meets requirements | 10.0 | 0.0 |
| NPS | 52.772467 | 75 |
| Small Business | 27.4% | 20.0% |
| Mid-Market | 43.5% | 65.0% |
| Enterprise | 29.1% | 15.0% |
| Total page views | 3,018 | 163 |
| Total LLM citations | 9,465 | 145 |
Salesforce Customer Success
Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses.
- Helpful
- Customer Support
- Deep Understanding
- Ease of Use
- User Experience
- Support Responsiveness
RSM Salesforce Consulting
RSM is the leading professional organization in North America focused on the middle market. RSM is the fifth largest consulting, tax and audit firm in the world and provides a full range of services in North America and around the world. RSM is a leading Salesforce Platinum (Summit) partner with over 100 independent reviews on the Salesforce AppExchange and an average 4.9 CSAT rating.
- Expertise
- Time Management
- Helpful
- Customer Support
- Professionalism
- Knowledge