G2 Vendor Directory

Salesforce Customer Success vs. Deloitte Consulting

A side-by-side comparison based on G2 review data.

MetricSalesforce Customer Success

by Salesforce

Deloitte Consulting

by Deloitte

Overall rating4.34.2
Review count56870
Ease of use10.08.3
Ease of setup10.07.1
Quality of support10.08.9
Meets requirements10.07.9
NPS52.77246737.878788
Small Business27.4%34.3%
Mid-Market43.5%28.6%
Enterprise29.1%37.1%
Total page views3,0181,177
Total LLM citations9,4658,711

Salesforce Customer Success

Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses.

Pros

  • Helpful
  • Customer Support
  • Deep Understanding
  • Ease of Use
  • User Experience
  • Support Responsiveness

Deloitte Consulting

Deloitte is an accounting firms and professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services

Pros

  • Knowledge
  • Expertise
  • Experience
  • Helpful
  • Reliability
  • Collaboration