G2 Vendor Directory

Salesforce Customer Success vs. Corrao Group

A side-by-side comparison based on G2 review data.

MetricSalesforce Customer Success

by Salesforce

Corrao Group

by Corrao Group

Overall rating4.34.9
Review count56851
Ease of use10.00.0
Ease of setup10.00.0
Quality of support10.00.0
Meets requirements10.00.0
NPS52.77246790.196078
Small Business27.4%38.3%
Mid-Market43.5%51.1%
Enterprise29.1%10.6%
Total page views3,01830
Total LLM citations9,4659

Salesforce Customer Success

Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses.

Pros

  • Helpful
  • Customer Support
  • Deep Understanding
  • Ease of Use
  • User Experience
  • Support Responsiveness

Corrao Group

Since 2008, Corrao Group has helped 1,250+ customers of all industries and sizes with over 2,500+ Salesforce projects completed. As everyday Salesforce power users ourselves, we understand how flexible the platform is, and how it can support every department in your business. Salesforce out-of-the-box isn’t optimized to your requirements. We work with customers to implement and streamline their business processes within Salesforce for maximum ROI and adoption. Learn more about why Corrao Group can help you today! Customer Testimonial Videos: https://bit.ly/3LCN92L

Pros