Salesforce Customer Success vs. Accenture
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Customer Success | Accenture |
|---|---|---|
| Overall rating | 4.3 | 4.2 |
| Review count | 568 | 108 |
| Ease of use | 10.0 | 0.0 |
| Ease of setup | 10.0 | 0.0 |
| Quality of support | 10.0 | 0.0 |
| Meets requirements | 10.0 | 0.0 |
| NPS | 52.772467 | 43.518519 |
| Small Business | 27.4% | 24.8% |
| Mid-Market | 43.5% | 30.5% |
| Enterprise | 29.1% | 44.8% |
| Total page views | 3,018 | 2,946 |
| Total LLM citations | 9,465 | 14,291 |
Salesforce Customer Success
Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses.
- Helpful
- Customer Support
- Deep Understanding
- Ease of Use
- User Experience
- Support Responsiveness
Accenture
Accenture is a global professional services company providing consulting and implementation services across strategy, technology, and operations. Accenture's practice spans management and strategy consulting, technology implementation and systems integration (including SAP, Microsoft, Salesforce, AWS, Google Cloud, Oracle, Workday, ServiceNow, and Adobe ecosystems), managed operations and business process services, data and AI consulting, cybersecurity, and cloud migration.
- Resource Optimization
- Innovation
- Efficiency
- Data Management
- Cost Efficiency
- Transparency