G2 Vendor Directory

sales-i vs. Zoho CRM

A side-by-side comparison based on G2 review data.

Metricsales-i

by SugarAI

Zoho CRM

by Zoho

Overall rating4.34.1
Review count1372,956
Ease of use8.48.5
Ease of setup8.58.3
Quality of support8.88.0
Meets requirements8.68.6
NPS44.27480938.596491
Small Business40.9%61.6%
Mid-Market53.3%32.3%
Enterprise5.8%6.1%
Total page views958,329
Total LLM citations239129,821

sales-i

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings.

Pros

    Zoho CRM

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

    Pros

    • Ease of Use
    • Features
    • Integrations
    • Lead Management
    • Easy Integrations
    • Helpful