G2 Vendor Directory

sales-i vs. Backstory

A side-by-side comparison based on G2 review data.

Metricsales-i

by SugarAI

Backstory

by Backstory

Overall rating4.34.5
Review count137630
Ease of use8.49.0
Ease of setup8.58.6
Quality of support8.89.2
Meets requirements8.68.9
NPS44.27480967.710049
Small Business40.9%10.7%
Mid-Market53.3%35.0%
Enterprise5.8%54.4%
Total page views951,018
Total LLM citations2392,775

sales-i

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings.

Pros

    Backstory

    Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Intuitive
    • Easy Setup
    • Customization