G2 Vendor Directory

sales-i vs. Freshsales

A side-by-side comparison based on G2 review data.

Metricsales-i

by SugarAI

Freshsales

by Freshworks

Overall rating4.34.5
Review count1371,244
Ease of use8.49.1
Ease of setup8.58.9
Quality of support8.89.0
Meets requirements8.68.9
NPS44.27480972.296173
Small Business40.9%67.7%
Mid-Market53.3%27.0%
Enterprise5.8%5.3%
Total page views951,749
Total LLM citations23944,516

sales-i

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings.

Pros

    Freshsales

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Customer Support
    • Intuitive
    • User Interface