G2 Vendor Directory

sales-i vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

Metricsales-i

by SugarAI

Dynamics 365 Sales

by Microsoft

Overall rating4.33.8
Review count1371,624
Ease of use8.47.8
Ease of setup8.57.6
Quality of support8.87.9
Meets requirements8.68.3
NPS44.27480912.354949
Small Business40.9%30.6%
Mid-Market53.3%39.9%
Enterprise5.8%29.5%
Total page views951,670
Total LLM citations23939,093

sales-i

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings.

Pros

    Dynamics 365 Sales

    Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

    Pros

    • Ease of Use
    • Integrations
    • Lead Management
    • Helpful
    • Customization
    • Automation