G2 Vendor Directory

sales-i vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

Metricsales-i

by SugarAI

Bigin by Zoho CRM

by Zoho

Overall rating4.34.6
Review count137877
Ease of use8.49.2
Ease of setup8.58.9
Quality of support8.88.7
Meets requirements8.68.8
NPS44.27480974.112257
Small Business40.9%90.9%
Mid-Market53.3%8.1%
Enterprise5.8%1.0%
Total page views953,314
Total LLM citations23921,375

sales-i

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings.

Pros

    Bigin by Zoho CRM

    Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

    Pros

    • Ease of Use
    • Simple
    • Intuitive
    • Simplicity
    • Features
    • Affordable