G2 Vendor Directory

JustCall vs. LoopUp

A side-by-side comparison based on G2 review data.

MetricJustCall

by Saas Labs

LoopUp

by LoopUp

Overall rating4.34.4
Review count2,39522
Ease of use9.09.2
Ease of setup8.98.6
Quality of support8.68.9
Meets requirements8.89.6
NPS51.75475763.636364
Small Business61.3%14.3%
Mid-Market31.7%52.4%
Enterprise7.0%33.3%
Total page views6,01270
Total LLM citations28,48843

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations

LoopUp

LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries.

Pros

  • Reliability
  • Convenience
  • Communication
  • Customer Support
  • Helpful
  • Ease of Use