G2 Vendor Directory

JustCall vs. Cisco Unified Communications Manager (CallManager)

A side-by-side comparison based on G2 review data.

MetricJustCall

by Saas Labs

Cisco Unified Communications Manager (CallManager)

by Cisco

Overall rating4.34.4
Review count2,395111
Ease of use9.08.4
Ease of setup8.97.4
Quality of support8.68.8
Meets requirements8.89.2
NPS51.75475757.692308
Small Business61.3%6.3%
Mid-Market31.7%48.6%
Enterprise7.0%45.0%
Total page views6,012199
Total LLM citations28,488486

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature