JustCall vs. Cisco Unified Communications Manager (CallManager)
A side-by-side comparison based on G2 review data.
| Metric | JustCall | Cisco Unified Communications Manager (CallManager) |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 2,395 | 111 |
| Ease of use | 9.0 | 8.4 |
| Ease of setup | 8.9 | 7.4 |
| Quality of support | 8.6 | 8.8 |
| Meets requirements | 8.8 | 9.2 |
| NPS | 51.754757 | 57.692308 |
| Small Business | 61.3% | 6.3% |
| Mid-Market | 31.7% | 48.6% |
| Enterprise | 7.0% | 45.0% |
| Total page views | 6,012 | 199 |
| Total LLM citations | 28,488 | 486 |
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature