G2 Vendor Directory

Wholesale Suite vs. eDesk

A side-by-side comparison based on G2 review data.

MetricWholesale Suite

by Rymera Web Co

eDesk

by xSellco Software

Overall rating4.94.6
Review count4283
Ease of use9.59.3
Ease of setup9.48.9
Quality of support9.69.4
Meets requirements9.49.2
NPS9575.308642
Small Business95.2%84.4%
Mid-Market4.8%15.6%
Enterprise0.0%0.0%
Total page views42822
Total LLM citations1073,413

Wholesale Suite

Wholesale Suite is an extension for WooCommerce that adds wholesale features to your store. You can use it to add wholesale pricing, additional user roles for wholesale, product visibility restrictions, minimum order requirements, wholesale shipping and payment options, and much more. You can use Wholesale Suite's plugins to add these features to your existing WooCommerce so that you don't need to manage multiple stores just to offer wholesale ordering online for your business.

Pros

    eDesk

    eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars: Pre-sales Support, Streamline Support, and Build Loyalty. eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution. Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting.

    Pros

    • Ease of Use
    • Customer Support
    • Efficiency
    • Features
    • Helpful
    • Easy Setup