G2 Vendor Directory

Routespring vs. Amex GBT Neo

A side-by-side comparison based on G2 review data.

MetricRoutespring

by Routespring, Inc.

Amex GBT Neo

by American Express Global Business Travel

Overall rating4.93.3
Review count39914
Ease of use9.97.9
Ease of setup9.97.3
Quality of support9.97.9
Meets requirements9.97.4
NPS92.191436-21.428571
Small Business20.6%7.1%
Mid-Market76.5%28.6%
Enterprise2.8%64.3%
Total page views1,699160
Total LLM citations1,3871,177

Routespring

Routespring is Business Travel Management platform optimized for Smarter Travel, Controlled Spends, Setting Unlimited Travellers and Policies and Ease of setting up along with centralized payments for all business travel. Routespring empowers finance teams with realtime visibility and controls that helps travelers to #GoFurther.

Pros

  • Ease of Use
  • Easy Booking
  • Customer Support
  • Efficiency
  • Simplicity
  • Simple

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros