G2 Vendor Directory

Route vs. Shippo

A side-by-side comparison based on G2 review data.

MetricRoute

by Route

Shippo

by Shippo

Overall rating4.54.2
Review count11477
Ease of use9.09.0
Ease of setup9.09.1
Quality of support9.08.1
Meets requirements8.98.8
NPS73.63636455.263158
Small Business85.8%88.2%
Mid-Market12.4%11.8%
Enterprise1.8%0.0%
Total page views254691
Total LLM citations1,52414,723

Route

Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack up an additional sale, instead of potential lost revenue. Route delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map and carrier resolution options in one convenient place.

Pros

  • Time Saving
  • Affordable Pricing
  • Customer Support
  • Easy Integrations

Shippo

Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo.

Pros

  • Label Printing
  • Label Creation
  • Ease of Use
  • Shipping Management
  • Rate Comparison
  • Ecommerce Integration