G2 Vendor Directory

Rocket.Chat vs. ZEGOCLOUD

A side-by-side comparison based on G2 review data.

MetricRocket.Chat

by Rocket.Chat Technologies

ZEGOCLOUD

by ZEGOCLOUD

Overall rating4.24.6
Review count37359
Ease of use8.99.2
Ease of setup8.59.2
Quality of support8.39.4
Meets requirements8.89.4
NPS46.39769577.192982
Small Business36.7%81.4%
Mid-Market49.2%15.3%
Enterprise14.1%3.4%
Total page views1,118223
Total LLM citations17,0743,292

Rocket.Chat

Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.

Pros

  • Ease of Use
  • Features
  • Easy Communication
  • Communication
  • Security
  • Customization

ZEGOCLOUD

Our journey in audio and video hardware and software development started back in 2001. The core team focused on key technologies in digital signals, algorithms for voice and video, as well as network transmission. We’ve learned from years of experience that delivering real-time audio and video is no easy feat. It can only be achieved with a wealth of knowledge in many different fields. Yet in this digital era, there are so many use cases for voice and video interaction to build bridges and forge links.

Pros

  • Video Conferencing
  • Customer Support
  • Video Quality
  • API Integration
  • API Quality
  • Pricing