G2 Vendor Directory

Rocket.Chat vs. Squaretalk

A side-by-side comparison based on G2 review data.

MetricRocket.Chat

by Rocket.Chat Technologies

Squaretalk

by Squaretalk

Overall rating4.24.8
Review count373149
Ease of use8.99.5
Ease of setup8.59.5
Quality of support8.39.4
Meets requirements8.89.1
NPS46.39769585.810811
Small Business36.7%42.3%
Mid-Market49.2%55.7%
Enterprise14.1%2.0%
Total page views1,1181,382
Total LLM citations17,0742,332

Rocket.Chat

Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.

Pros

  • Ease of Use
  • Features
  • Easy Communication
  • Communication
  • Security
  • Customization

Squaretalk

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs.

Pros

  • Ease of Use
  • Reliability
  • Efficiency
  • Automation
  • Features
  • Helpful