G2 Vendor Directory

Rocket.Chat vs. Infobip

A side-by-side comparison based on G2 review data.

MetricRocket.Chat

by Rocket.Chat Technologies

Infobip

by Infobip

Overall rating4.24.2
Review count37360
Ease of use8.98.9
Ease of setup8.58.6
Quality of support8.38.4
Meets requirements8.89.1
NPS46.39769555.172414
Small Business36.7%38.3%
Mid-Market49.2%41.7%
Enterprise14.1%20.0%
Total page views1,118956
Total LLM citations17,07414,709

Rocket.Chat

Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.

Pros

  • Ease of Use
  • Features
  • Easy Communication
  • Communication
  • Security
  • Customization

Infobip

Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty.

Pros

  • Ease of Use
  • Easy Integrations
  • Integrations
  • Engagement Increase
  • Customer Engagement
  • Features