Rocket.Chat vs. Ably Realtime
A side-by-side comparison based on G2 review data.
| Metric | Rocket.Chat | Ably Realtime |
|---|---|---|
| Overall rating | 4.2 | 4.8 |
| Review count | 373 | 67 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.5 | 9.0 |
| Quality of support | 8.3 | 9.7 |
| Meets requirements | 8.8 | 9.4 |
| NPS | 46.397695 | 89.552239 |
| Small Business | 36.7% | 44.8% |
| Mid-Market | 49.2% | 28.4% |
| Enterprise | 14.1% | 26.9% |
| Total page views | 1,118 | 213 |
| Total LLM citations | 17,074 | 8,692 |
Rocket.Chat
Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.
- Ease of Use
- Features
- Easy Communication
- Communication
- Security
- Customization
Ably Realtime
Ably helps teams deliver resilient AI UX and high-performance live experiences that stay fast and in sync worldwide. We provide the global realtime layer for AI agents, chat, notifications, live dashboards, and collaboration - engineered to handle peak demand without self-managed infrastructure. Teams like HubSpot and Intercom use Ably to avoid the cost and complexity of building and operating realtime systems, while still getting predictable performance at serious scale, handling 2T+ API operations per month.
- Ease of Use
- Customer Support
- Easy Integrations
- Reliability
- Fast Communication
- Integrations