G2 Vendor Directory

Rocket.Chat vs. Ably Realtime

A side-by-side comparison based on G2 review data.

MetricRocket.Chat

by Rocket.Chat Technologies

Ably Realtime

by Ably Realtime

Overall rating4.24.8
Review count37367
Ease of use8.99.1
Ease of setup8.59.0
Quality of support8.39.7
Meets requirements8.89.4
NPS46.39769589.552239
Small Business36.7%44.8%
Mid-Market49.2%28.4%
Enterprise14.1%26.9%
Total page views1,118213
Total LLM citations17,0748,692

Rocket.Chat

Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.

Pros

  • Ease of Use
  • Features
  • Easy Communication
  • Communication
  • Security
  • Customization

Ably Realtime

Ably helps teams deliver resilient AI UX and high-performance live experiences that stay fast and in sync worldwide. We provide the global realtime layer for AI agents, chat, notifications, live dashboards, and collaboration - engineered to handle peak demand without self-managed infrastructure. Teams like HubSpot and Intercom use Ably to avoid the cost and complexity of building and operating realtime systems, while still getting predictable performance at serious scale, handling 2T+ API operations per month.

Pros

  • Ease of Use
  • Customer Support
  • Easy Integrations
  • Reliability
  • Fast Communication
  • Integrations