Rocket.Chat vs. 360Dialog
A side-by-side comparison based on G2 review data.
| Metric | Rocket.Chat | 360Dialog |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 373 | 147 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 8.5 | 9.2 |
| Quality of support | 8.3 | 9.7 |
| Meets requirements | 8.8 | 9.5 |
| NPS | 46.397695 | 84.285714 |
| Small Business | 36.7% | 79.9% |
| Mid-Market | 49.2% | 19.4% |
| Enterprise | 14.1% | 0.7% |
| Total page views | 1,118 | 1,939 |
| Total LLM citations | 17,074 | 34,482 |
Rocket.Chat
Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.
- Ease of Use
- Features
- Easy Communication
- Communication
- Security
- Customization
360Dialog
360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.
- Ease of Use
- Easy Integrations
- User Interface
- Features
- Customer Support