RMS vs. HotelRunner
A side-by-side comparison based on G2 review data.
| Metric | RMS | HotelRunner |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 20 | 15 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.9 | 9.4 |
| Quality of support | 8.3 | 9.4 |
| Meets requirements | 8.9 | 9.4 |
| NPS | 55 | 73.333333 |
| Small Business | 65.0% | 60.0% |
| Mid-Market | 25.0% | 26.7% |
| Enterprise | 10.0% | 13.3% |
| Total page views | 180 | 259 |
| Total LLM citations | 572 | 881 |
RMS
Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list).
HotelRunner
HotelRunner is a freemium, cloud-based online sales, digital marketing and channel management platform that assists hotels and travel agencies tailor, streamline, and improve their online outreach. HotelRunner helps hotels and travel agencies transition from off to online through state-of-the-art technology. It helps to create innovative sales channels, improve international brand recognition, reach more customers, and boost profits