G2 Vendor Directory

Riverbed Aternity Employee Experience vs. ServiceNow IT Operations Management

A side-by-side comparison based on G2 review data.

MetricRiverbed Aternity Employee Experience

by Riverbed Technology

ServiceNow IT Operations Management

by ServiceNow

Overall rating4.54.4
Review count12505
Ease of use8.48.5
Ease of setup8.18.2
Quality of support9.68.7
Meets requirements8.49.0
NPS63.63636458.333333
Small Business0.0%10.2%
Mid-Market16.7%26.2%
Enterprise83.3%63.6%
Total page views1802,981
Total LLM citations4877,052

Riverbed Aternity Employee Experience

Alluvio Aternity for APM (formerly called AppInternals) provides simplified high-definition APM visibility leveraging Real User Monitoring, Synthetic Monitoring, and OpenTelemetry, that is scalable, easy to use and deploy, and unifies insights across end users, applications, networks, and the cloud-native ecosystem.

Pros

    ServiceNow IT Operations Management

    ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced automation and artificial intelligence, ITOM enables proactive management of IT operations, reducing downtime and improving service delivery. Key Features and Functionality: - ITOM Visibility: Automates the discovery of IT assets across on-premises, cloud, and hybrid environments, providing a unified view of the infrastructure.

    Pros

    • Ease of Use
    • Visibility
    • Monitoring
    • Automation
    • Flexibility
    • Issue Resolution