G2 Vendor Directory

Riverbed Aternity Employee Experience vs. ServiceNow Cloud Observability (formerly LightStep)

A side-by-side comparison based on G2 review data.

MetricRiverbed Aternity Employee Experience

by Riverbed Technology

ServiceNow Cloud Observability (formerly LightStep)

by ServiceNow

Overall rating4.54.6
Review count1220
Ease of use8.49.3
Ease of setup8.19.0
Quality of support9.69.7
Meets requirements8.49.2
NPS63.63636473.684211
Small Business0.0%20.0%
Mid-Market16.7%35.0%
Enterprise83.3%45.0%
Total page views18059
Total LLM citations487238

Riverbed Aternity Employee Experience

Alluvio Aternity for APM (formerly called AppInternals) provides simplified high-definition APM visibility leveraging Real User Monitoring, Synthetic Monitoring, and OpenTelemetry, that is scalable, easy to use and deploy, and unifies insights across end users, applications, networks, and the cloud-native ecosystem.

Pros

    ServiceNow Cloud Observability (formerly LightStep)

    Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.

    Pros