Ringy (formerly iSales) vs. Vonage Contact Center (formerly NewVoiceMedia)
A side-by-side comparison based on G2 review data.
| Metric | Ringy (formerly iSales) | Vonage Contact Center (formerly NewVoiceMedia) |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 58 | 104 |
| Ease of use | 9.1 | 8.7 |
| Ease of setup | 9.1 | 8.7 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 8.9 | 8.8 |
| NPS | 77.777778 | 47 |
| Small Business | 53.4% | 27.9% |
| Mid-Market | 20.7% | 51.9% |
| Enterprise | 25.9% | 20.2% |
| Total page views | 96 | 295 |
| Total LLM citations | 153 | 1,205 |
Ringy (formerly iSales)
The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a complete CRM designed to support your team, enhance performance, and bridge the gap between lead nurture and deal closure. With Ringy, growing businesses get state-of-the-art CRM features at a competitive price.
- Navigation Ease
- Lead Generation
- Task Management
- Lead Management
- Ease of Use
- Easy Navigation
Vonage Contact Center (formerly NewVoiceMedia)
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.
- Ease of Use
- Customer Support
- Easy Setup
- Features
- Easy Integrations
- Integrations