G2 Vendor Directory

Ringy (formerly iSales) vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricRingy (formerly iSales)

by Kovacs Systems

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating4.64.1
Review count58625
Ease of use9.18.7
Ease of setup9.18.3
Quality of support8.88.5
Meets requirements8.98.6
NPS77.77777841.225166
Small Business53.4%23.8%
Mid-Market20.7%56.5%
Enterprise25.9%19.7%
Total page views962,335
Total LLM citations15318,550

Ringy (formerly iSales)

The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a complete CRM designed to support your team, enhance performance, and bridge the gap between lead nurture and deal closure. With Ringy, growing businesses get state-of-the-art CRM features at a competitive price.

Pros

  • Navigation Ease
  • Lead Generation
  • Task Management
  • Lead Management
  • Ease of Use
  • Easy Navigation

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Efficiency
  • Easy Setup