G2 Vendor Directory

RingCentral AI Receptionist (AIR) vs. Vozy

A side-by-side comparison based on G2 review data.

MetricRingCentral AI Receptionist (AIR)

by RingCentral

Vozy

by Vozy

Overall rating4.44.6
Review count4320
Ease of use8.98.4
Ease of setup9.08.6
Quality of support8.48.4
Meets requirements8.78.8
NPS56.09756170.588235
Small Business65.1%45.0%
Mid-Market20.9%45.0%
Enterprise14.0%10.0%
Total page views763116
Total LLM citations2,73591

RingCentral AI Receptionist (AIR)

WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Customer Support

Vozy

Vozy: Where Teams & AI Agents Resolve as One. Your AI bots are smart. Your team is skilled. So why does every customer still have to repeat themselves? Fragmented AI is broken AI. Silos kill efficiency. One-shot resolution becomes impossible. We fixed it. Vozy is the operating system where humans and AI agents work as a single unit. Same memory. Same playbook. Zero restarts. The math: +50% first-contact resolution. -98% operational cost vs. hiring. Enterprise-grade since 2018. One system. All your resolutions. As one.

Pros