RingCentral AI Receptionist (AIR) vs. Talkative
A side-by-side comparison based on G2 review data.
| Metric | RingCentral AI Receptionist (AIR) | Talkative |
|---|---|---|
| Overall rating | 4.4 | 5.0 |
| Review count | 43 | 26 |
| Ease of use | 8.9 | 9.7 |
| Ease of setup | 9.0 | 9.6 |
| Quality of support | 8.4 | 10.0 |
| Meets requirements | 8.7 | 9.8 |
| NPS | 56.097561 | 100 |
| Small Business | 65.1% | 29.2% |
| Mid-Market | 20.9% | 54.2% |
| Enterprise | 14.0% | 16.7% |
| Total page views | 763 | 180 |
| Total LLM citations | 2,735 | 313 |
RingCentral AI Receptionist (AIR)
WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Customer Support
Talkative
Talkative provides contact centre leaders with a secure, AI customer service solution that’s always evolving, infinitely scalable, and delivers value fast. We help customer service, support, and sales teams deliver fast, scalable, and brand-consistent service - across voice, chat, messaging, and more. With Talkative, you get LLM-powered voice AI and chatbots, AI-enhanced live chat and messaging (including WhatsApp, Facebook Messenger, and SMS), and powerful agent assist tools - all connected through one flexible platform that integrates seamlessly with your CRM and contact centre systems.
- Customer Support
- Helpful
- Easy Setup
- User Interface
- Customizability
- Chat Communication