G2 Vendor Directory

RingCentral AI Receptionist (AIR) vs. smallest.ai

A side-by-side comparison based on G2 review data.

MetricRingCentral AI Receptionist (AIR)

by RingCentral

smallest.ai

by Smallest AI

Overall rating4.44.7
Review count4338
Ease of use8.99.0
Ease of setup9.09.4
Quality of support8.49.4
Meets requirements8.79.0
NPS56.09756192.105263
Small Business65.1%50.0%
Mid-Market20.9%47.4%
Enterprise14.0%2.6%
Total page views763611
Total LLM citations2,735852

RingCentral AI Receptionist (AIR)

WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Customer Support

smallest.ai

Smallest AI — Real-Time Voice AI Platform (Text-to-Speech, Speech-to-Text, Speech-to-Speech & Voice Agents) Smallest AI is a real-time voice AI platform that provides low-latency text-to-speech (TTS), speech-to-text (STT), speech-to-speech (S2S), and small language models (SLMs) for building production voice agents and multimodal AI applications. It is built for developers and enterprises that need accurate, sub-second voice processing at scale, with self-serve API access and enterprise deployment options including on-premise and private cloud.

Pros

  • Text to Speech
  • Customer Support