G2 Vendor Directory

RingCentral AI Receptionist (AIR) vs. Ringg AI

A side-by-side comparison based on G2 review data.

MetricRingCentral AI Receptionist (AIR)

by RingCentral

Ringg AI

by Ringg AI

Overall rating4.44.7
Review count4330
Ease of use8.99.4
Ease of setup9.09.3
Quality of support8.49.4
Meets requirements8.79.2
NPS56.09756183.333333
Small Business65.1%66.7%
Mid-Market20.9%25.9%
Enterprise14.0%7.4%
Total page views7631,018
Total LLM citations2,7352,644

RingCentral AI Receptionist (AIR)

WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Customer Support

Ringg AI

Ringg AI is an enterprise-grade platform for building, deploying, and scaling production-ready conversational AI agents across voice, WhatsApp, web, and browser channels. It gives teams control across the entire lifecycle of automation, from agent creation and knowledge management to workflow orchestration, integrations, analytics, evaluations, and continuous optimization.

Pros

  • Setup Ease
  • Efficiency
  • Customer Support
  • Customer Engagement
  • Personalization
  • Deployment Efficiency