G2 Vendor Directory

RingCentral AI Receptionist (AIR) vs. Podium

A side-by-side comparison based on G2 review data.

MetricRingCentral AI Receptionist (AIR)

by RingCentral

Podium

by Podium

Overall rating4.44.5
Review count432,155
Ease of use8.99.4
Ease of setup9.09.2
Quality of support8.49.1
Meets requirements8.79.2
NPS56.09756171.621622
Small Business65.1%61.1%
Mid-Market20.9%34.2%
Enterprise14.0%4.7%
Total page views7636,056
Total LLM citations2,73576,684

RingCentral AI Receptionist (AIR)

WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Customer Support

Podium

Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.

Pros

  • Ease of Use
  • Helpful
  • Communication
  • Easy Communication
  • Customer Support
  • Useful