G2 Vendor Directory

RingCentral AI Receptionist (AIR) vs. Pesta

A side-by-side comparison based on G2 review data.

MetricRingCentral AI Receptionist (AIR)

by RingCentral

Pesta

by Pesta

Overall rating4.45.0
Review count4312
Ease of use8.99.2
Ease of setup9.08.1
Quality of support8.48.4
Meets requirements8.79.2
NPS56.097561100
Small Business65.1%41.7%
Mid-Market20.9%33.3%
Enterprise14.0%25.0%
Total page views763263
Total LLM citations2,73551

RingCentral AI Receptionist (AIR)

WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Customer Support

Pesta

Pesta is an AI voice agent platform customized for each business. It answers calls, captures leads, and books appointments automatically - 24/7 - helping businesses stay responsive and never miss opportunities. You can try it instantly with your own demo phone line and experience how it handles real customer calls from day one. Pesta - Never Miss a Call

Pros