G2 Vendor Directory

RingCentral AI Receptionist (AIR) vs. Murf.ai

A side-by-side comparison based on G2 review data.

MetricRingCentral AI Receptionist (AIR)

by RingCentral

Murf.ai

by Murf Inc.

Overall rating4.44.7
Review count431,411
Ease of use8.99.4
Ease of setup9.09.6
Quality of support8.49.3
Meets requirements8.79.3
NPS56.09756181.481481
Small Business65.1%78.7%
Mid-Market20.9%13.9%
Enterprise14.0%7.4%
Total page views7632,194
Total LLM citations2,73551,268

RingCentral AI Receptionist (AIR)

WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Customer Support

Murf.ai

Murf AI is the complete voice AI platform powering enterprises, developers, and creators to deploy conversational voice agents, power real-time applications with the fastest text-to-speech API available, produce studio-quality voiceovers, and localize video into 40+ languages. Everything runs on Murf's own speech models and infrastructure, not licensed third-party TTS. Trusted by 10 million+ users and 300+ Forbes 2000 companies across 190+ countries. AI Voice Agents and Conversational AI Murf deploys production-grade voice agents that handle inbound and outbound calls in 35+ languages.

Pros

  • Ease of Use
  • Natural Voices
  • Natural Sound
  • Voice Customization
  • Quality
  • Voice Variety