RingCentral AI Receptionist (AIR) vs. ElevenLabs
A side-by-side comparison based on G2 review data.
| Metric | RingCentral AI Receptionist (AIR) | ElevenLabs |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 43 | 1,294 |
| Ease of use | 8.9 | 9.0 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 8.4 | 8.5 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 56.097561 | 67.854376 |
| Small Business | 65.1% | 88.1% |
| Mid-Market | 20.9% | 8.7% |
| Enterprise | 14.0% | 3.3% |
| Total page views | 763 | 12,259 |
| Total LLM citations | 2,735 | 129,768 |
RingCentral AI Receptionist (AIR)
WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Customer Support
ElevenLabs
ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace.
- Ease of Use
- Quality
- Speed
- Features
- Easy Setup
- Natural Voices