RingCentral AI Receptionist (AIR) vs. Aircall
A side-by-side comparison based on G2 review data.
| Metric | RingCentral AI Receptionist (AIR) | Aircall |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 43 | 1,681 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 9.0 | 9.1 |
| Quality of support | 8.4 | 8.8 |
| Meets requirements | 8.7 | 9.0 |
| NPS | 56.097561 | 66.788544 |
| Small Business | 65.1% | 55.0% |
| Mid-Market | 20.9% | 41.0% |
| Enterprise | 14.0% | 4.0% |
| Total page views | 763 | 5,460 |
| Total LLM citations | 2,735 | 31,209 |
RingCentral AI Receptionist (AIR)
WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Customer Support
Aircall
Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.
- Ease of Use
- Easy Integration
- Features
- Reliability
- Call Recording
- Intuitive