RingCentral AI Receptionist (AIR) vs. 800.com
A side-by-side comparison based on G2 review data.
| Metric | RingCentral AI Receptionist (AIR) | 800.com |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 43 | 1,079 |
| Ease of use | 8.9 | 9.5 |
| Ease of setup | 9.0 | 9.4 |
| Quality of support | 8.4 | 9.4 |
| Meets requirements | 8.7 | 9.5 |
| NPS | 56.097561 | 80.223881 |
| Small Business | 65.1% | 86.1% |
| Mid-Market | 20.9% | 12.9% |
| Enterprise | 14.0% | 1.0% |
| Total page views | 763 | 3,754 |
| Total LLM citations | 2,735 | 4,529 |
RingCentral AI Receptionist (AIR)
WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Customer Support
800.com
Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly.
- Ease of Use
- Easy Setup
- Customer Support
- Number Management
- Positive Experience
- Reliability