G2 Vendor Directory

Ring.io vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricRing.io

by Ring.io

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating4.54.1
Review count62625
Ease of use9.48.7
Ease of setup9.38.3
Quality of support9.58.5
Meets requirements9.38.6
NPS74.19354841.225166
Small Business72.6%23.8%
Mid-Market22.6%56.5%
Enterprise4.8%19.7%
Total page views1712,335
Total LLM citations1,92118,550

Ring.io

Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io helps you build sequences, making them data-driven and non-linear.

Pros

  • Ease of Use
  • Helpful
  • Easy Integrations
  • Integrations
  • Simple
  • CRM Integration

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Efficiency
  • Easy Setup