G2 Vendor Directory

Right Inbox vs. Hiver in Gmail

A side-by-side comparison based on G2 review data.

MetricRight Inbox

by RightInbox

Hiver in Gmail

by Hiver

Overall rating4.84.6
Review count261,296
Ease of use9.39.2
Ease of setup8.99.1
Quality of support9.69.3
Meets requirements9.19.1
NPS92.30769270.73751
Small Business86.4%66.7%
Mid-Market13.6%27.4%
Enterprise0.0%5.9%
Total page views1632,199
Total LLM citations4532,577

Right Inbox

Easy-to-use email tracking, email templates, and email scheduling for Gmail. Right Inbox is a free Gmail extension to track emails, add reminders, and send scheduled emails later that skyrocket reply rates. More than 250,000+ professionals have added this powerful Gmail extension for next-level email productivity.

Pros

  • Ease of Use
  • Email Tracking
  • Reminders
  • Simple
  • Setup Ease
  • Functionality Features

Hiver in Gmail

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface.

Pros

  • Ease of Use
  • Team Collaboration
  • Email Management
  • Communication
  • Customer Support
  • Collaboration