G2 Vendor Directory

Right Inbox vs. eGain Mail

A side-by-side comparison based on G2 review data.

MetricRight Inbox

by RightInbox

eGain Mail

by eGain

Overall rating4.84.0
Review count2613
Ease of use9.37.9
Ease of setup8.98.6
Quality of support9.68.2
Meets requirements9.18.4
NPS92.30769230
Small Business86.4%30.8%
Mid-Market13.6%15.4%
Enterprise0.0%53.8%
Total page views16325
Total LLM citations4536

Right Inbox

Easy-to-use email tracking, email templates, and email scheduling for Gmail. Right Inbox is a free Gmail extension to track emails, add reminders, and send scheduled emails later that skyrocket reply rates. More than 250,000+ professionals have added this powerful Gmail extension for next-level email productivity.

Pros

  • Ease of Use
  • Email Tracking
  • Reminders
  • Simple
  • Setup Ease
  • Functionality Features

eGain Mail

eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.

Pros