G2 Vendor Directory

Reviewshake vs. Bizrate Insights

A side-by-side comparison based on G2 review data.

MetricReviewshake

by Shake.io

Bizrate Insights

by Bizrate Insights

Overall rating4.54.6
Review count2737
Ease of use8.09.1
Ease of setup6.79.3
Quality of support8.59.7
Meets requirements8.29.1
NPS79.16666772.972973
Small Business96.2%29.7%
Mid-Market3.8%48.6%
Enterprise0.0%21.6%
Total page views123574
Total LLM citations484823

Reviewshake

Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in four areas: managing reviews across 120+ sites, generating new reviews by asking customers for them, showcasing reviews to boost social proof and trust, as well as analyzing reviews and conducting competitive benchmarking.

Pros

    Bizrate Insights

    Bizrate Insights is a voice-of-customer solution that helps ecommerce brands turn real buyer feedback into measurable growth. We offer a complete view of what’s working and what’s not, based on verified customer feedback taken at key moments across the shopping journey, from pre-purchase through post-fulfillment. Those survey responses power trusted UGC (like product reviews and Seller Ratings) and real-time KPIs we layer with in-person, expert human insights.

    Pros

    • Helpful
    • Customer Feedback
    • Ease of Use
    • Feedback Management
    • Insights
    • Customer Support