Reviews.io vs. Trustpilot
A side-by-side comparison based on G2 review data.
| Metric | Reviews.io | Trustpilot |
|---|---|---|
| Overall rating | 4.8 | 3.3 |
| Review count | 658 | 265 |
| Ease of use | 9.0 | 8.3 |
| Ease of setup | 8.8 | 8.0 |
| Quality of support | 9.7 | 7.3 |
| Meets requirements | 9.3 | 7.7 |
| NPS | 88.496933 | 16.731518 |
| Small Business | 85.4% | 61.3% |
| Mid-Market | 13.8% | 32.2% |
| Enterprise | 0.8% | 6.5% |
| Total page views | 2,590 | 6,963 |
| Total LLM citations | 21,546 | 64,629 |
Reviews.io
REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond.
- Customer Support
- Helpful
- Ease of Use
- Team Helpfulness
- Response Time
- Easy Integrations
Trustpilot
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
- Ease of Use
- Reputation Management
- Review Management
- Helpful
- Easy Setup
- Setup Ease