Reviews.io vs. Birdeye
A side-by-side comparison based on G2 review data.
| Metric | Reviews.io | Birdeye |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 658 | 4,288 |
| Ease of use | 9.0 | 9.4 |
| Ease of setup | 8.8 | 9.2 |
| Quality of support | 9.7 | 9.5 |
| Meets requirements | 9.3 | 9.4 |
| NPS | 88.496933 | 84.183919 |
| Small Business | 85.4% | 46.5% |
| Mid-Market | 13.8% | 34.1% |
| Enterprise | 0.8% | 19.4% |
| Total page views | 2,590 | 19,539 |
| Total LLM citations | 21,546 | 127,824 |
Reviews.io
REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond.
- Customer Support
- Helpful
- Ease of Use
- Team Helpfulness
- Response Time
- Easy Integrations
Birdeye
Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.
- Ease of Use
- Helpful
- Review Management
- Customer Support
- Features
- Reviews