G2 Vendor Directory

Instrumental Group vs. SmartBug Media

A side-by-side comparison based on G2 review data.

MetricInstrumental Group

by Instrumental Group

SmartBug Media

by SmartBug Media

Overall rating4.74.8
Review count38215
Ease of use0.00.0
Ease of setup0.00.0
Quality of support0.00.0
Meets requirements0.00.0
NPS76.31578990.952381
Small Business55.3%55.0%
Mid-Market34.2%32.2%
Enterprise10.5%12.8%
Total page views491,844
Total LLM citations1005,016

Instrumental Group

A full-service digital agency with creative and technical talent aligned toward helping large organizations achieve their goals. We're a digital agency full of HubSpot fanatics. Our team is packed with creative geniuses, technical wizards, digital strategists, and account managers that work together to solve problems and build amazing things.

Pros

    SmartBug Media

    šŸ¤ Most Decorated Elite HubSpot Partner (3x HubSpot North America Partner of the Year) šŸ¤ Google Premier Partner šŸ¤ Shopify Partner šŸ… Continue to hold all available HubSpot Accreditations šŸ“š More than 1,200 marketing & sales certifications šŸ† More than 150 company awards & recognitions (and counting) 🌟 More than 700 5-star customer reviews across multiple platforms At SmartBug Media, we've been navigating the digital agency space for over 15 years, mastering the art of creating resilient growth across the entire customer lifecycle.

    Pros

    • Helpful
    • Expertise
    • Customer Support
    • Experience
    • Knowledge
    • Friendly