G2 Vendor Directory

REVE Chat vs. Smartsupp

A side-by-side comparison based on G2 review data.

MetricREVE Chat

by Revechat

Smartsupp

by Smartsupp

Overall rating4.34.7
Review count161,081
Ease of use9.09.3
Ease of setup8.89.3
Quality of support9.09.0
Meets requirements8.79.1
NPS7578.942014
Small Business25.0%96.2%
Mid-Market56.3%3.2%
Enterprise18.8%0.7%
Total page views1035,101
Total LLM citations2634,923

REVE Chat

REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to messaging apps and mobile platforms. With a unified platform for live chat, LLM-driven Chatbot & AI Agents, automated campaigns, ticketing, and voicebots, REVE Chat gives you complete control over the customer journey — across WhatsApp, Instagram, Facebook Messenger, Telegram, YouTube, Google My Business, Play Store, App Store, and in-app SDKs, alongside integrations with your CRM, helpdesk, and

Pros

  • Chat Communication
  • Customer Support
  • Customization
  • Customer Engagement
  • User Insights
  • Ease of Use

Smartsupp

Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Simple