G2 Vendor Directory

Retention Science vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricRetention Science

by Constant Contact

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.54.4
Review count34150
Ease of use9.08.7
Ease of setup8.48.2
Quality of support9.09.0
Meets requirements9.08.9
NPS58.82352958.503401
Small Business46.9%22.0%
Mid-Market40.6%44.7%
Enterprise12.5%33.3%
Total page views114469
Total LLM citations1063,881

Retention Science

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time.

Pros

  • AI Technology
  • Automation Efficiency
  • Easy Implementation
  • Customer Engagement
  • Easy Integration
  • Engagement Efficiency

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Features
  • Capabilities
  • Integrations